Terms of Service

Effective date: __ EFFECTIVE_DATE __

Important: This is a TEMPLATE. Before going live with real customers, have a licensed attorney in your jurisdiction review and customize it. Cloud Forge has not yet operated as a registered business — many sections below assume an LLC has been formed and registered.

1. Acceptance

By accessing, browsing, or placing an order on cloudforge3d.com (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.

2. About Cloud Forge

Cloud Forge is an online 3D design tool and on-demand 3D printing marketplace operated by __ COMPANY LEGAL NAME __, a __ STATE __ limited liability company ("we," "us," "our"). Designs are created in your browser; physical prints are manufactured and shipped by our third-party fulfillment partners.

3. Eligibility

You must be at least 13 years old to use Cloud Forge. If you are between 13 and the age of majority in your jurisdiction (typically 18), you may only place orders with a parent or legal guardian's consent. By submitting an order, you represent that you meet these age requirements.

4. Your Account & Designs

You retain all intellectual property rights in the designs you create using the Service ("Your Designs"). By using the Service, you grant Cloud Forge a non-exclusive, worldwide, royalty-free license to use, store, reproduce, and transmit Your Designs solely to fulfill your orders, provide customer support, and operate the Service.

You represent and warrant that Your Designs (a) are created by you or that you have full rights to produce and reproduce them, and (b) do not infringe any third party's copyrights, trademarks, patents, or other rights.

5. Acceptable Use

See our Acceptable Use Policy. We reserve the right, in our sole discretion, to refuse, cancel, or terminate any order that violates this policy.

6. Orders, Pricing & Payment

7. Shipping & Delivery

Estimated delivery is 7–10 business days from order confirmation, depending on the manufacturing partner and your destination. Cloud Forge is not responsible for customs duties, import taxes, delays caused by carriers, or delays caused by acts of God.

8. Refunds, Returns & Replacements

See our Refund Policy.

9. Intellectual Property & Takedowns

If you believe content on Cloud Forge infringes your copyright, send a notice complying with 17 U.S.C. § 512(c) to dmca@cloudforge3d.com. Repeat infringers will have accounts terminated.

10. Disclaimers

THE SERVICE AND ANY PHYSICAL PRINTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

3D-printed objects are not certified for life-safety, medical, structural, food-contact, or load-bearing uses unless explicitly stated. You assume all risk from the use of physical prints.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, CLOUD FORGE'S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE OR ANY ORDER WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC ORDER GIVING RISE TO THE CLAIM. IN NO EVENT WILL WE BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES.

12. Indemnification

You agree to indemnify and hold Cloud Forge and its affiliates harmless from any claims, damages, or expenses arising from (a) your violation of these Terms, (b) Your Designs, or (c) your misuse of the Service.

13. Termination

We may suspend or terminate your access at any time for any violation of these Terms. Sections 4, 5, 9, 10, 11, 12, and 16 survive termination.

14. Modifications

We may update these Terms at any time. Material changes will be announced via the Service and/or email at least 7 days before they take effect.

15. Governing Law & Disputes

These Terms are governed by the laws of __ STATE __, without regard to its conflict-of-laws rules. Any dispute will be resolved exclusively in the state or federal courts located in __ COUNTY, STATE __.

16. Contact

Questions? Email support@cloudforge3d.com.